These Terms of Use govern your use of PawSignal, including the PawSignal mobile app and the public website at pawsignal.xyz.
By using PawSignal, you agree to these terms. If you do not agree, do not use the app or website.
Operator
PawSignal is operated by SUNSHING NETWORK PTE. LTD.
Contact: support@pawsignal.xyz
App identifiers:
- iOS bundle ID:
com.sunshing.aipetthought - Android package name:
com.sunshing.aipetthought
Product Scope
PawSignal is a pet behavior cue journal. It helps users record visible cues from pet photos, save journal history, ask follow-up care questions, and review trends over time.
PawSignal does not read minds, translate pet thoughts, diagnose medical conditions, prescribe treatment, or replace a licensed veterinarian.
AI Results
AI-generated results are probabilistic and may be incomplete, inaccurate, or inappropriate for your situation. You are responsible for reviewing the output before relying on it.
For urgent symptoms, injuries, poisoning risk, pain, seizures, bleeding, severe distress, worsening health concerns, or unusual behavior, contact a licensed veterinarian.
You should not use PawSignal to make medical, medication, emergency, breeding, training-risk, or safety-critical decisions without appropriate professional judgment.
User Content
You are responsible for photos, notes, questions, and other content you provide. Do not upload content you do not have the right to use.
Do not use PawSignal to generate harmful, illegal, abusive, or misleading content.
You grant PawSignal the limited permission needed to process your content to provide app features, AI analysis, assistant responses, support, security, and service operation.
Acceptable Use
You agree not to:
- Reverse engineer, scrape, overload, or interfere with PawSignal services.
- Bypass credits, subscriptions, purchase verification, App Check, or backend authorization.
- Upload illegal, abusive, infringing, exploitative, or harmful content.
- Use PawSignal to create or distribute medical misinformation.
- Use automated systems to abuse AI, ads, purchases, credits, or support.
Purchases And Credits
PawSignal may offer Free, Pro, and credit-pack options. AI analysis, assistant messages, reports, and other features may require credits.
Subscriptions and purchases are processed through App Store or Google Play. Store rules control billing, cancellation, refunds, taxes, family sharing, and payment disputes.
PawSignal may verify receipts and maintain entitlement records to prevent fraud, duplicate grants, or unauthorized access.
Deleting the app does not necessarily cancel a subscription. You must cancel subscriptions through the store account used for purchase.
Credits, features, prices, trials, and Pro benefits may vary by platform, region, store configuration, and app version.
Ads
Free users may see ads or rewarded-credit opportunities where available. Pro users may receive ad-free care checks as described in the app.
Rewarded credits are granted only when the ad flow completes and the app records a valid reward outcome.
Ad availability is not guaranteed.
Support
Support is available through support@pawsignal.xyz. We may ask for device platform, app version, product ID, transaction context, or anonymous app identity to investigate issues.
PawSignal support is not emergency veterinary support.
Availability
The app and website may change, become unavailable, or contain errors. We may modify, suspend, or discontinue features at any time.
We may suspend or restrict access if we believe a user is abusing the service, violating these terms, attempting purchase fraud, or creating risk for other users or systems.
Third-Party Services
PawSignal may depend on third-party services including Firebase, AI providers, App Store, Google Play, and AdMob. Their availability, terms, policies, and technical behavior may affect PawSignal.
Intellectual Property
PawSignal, the PawSignal name, product design, website content, app content, and related branding are owned by or licensed to the operator. You may not copy, modify, or redistribute them except as allowed by law or with permission.
Limitation Of Liability
To the maximum extent allowed by law, PawSignal and its operator are not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the app, website, AI outputs, subscriptions, credits, or support.
To the maximum extent allowed by law, PawSignal is provided “as is” and “as available” without warranties of any kind.
Governing Terms With Stores
If you downloaded PawSignal through App Store or Google Play, store terms may also apply. If there is a conflict about store-managed billing, subscription, refund, or distribution terms, the applicable store rules control those store-managed issues.
Changes
We may update these terms. Continued use of PawSignal after changes means you accept the updated terms.
Contact
Questions about these terms can be sent to support@pawsignal.xyz.